Terms of Service & Rules

1. Acceptance of Terms

By accessing and using LotusPlayClub ("the Platform", "we", "us", "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

These terms constitute a legally binding agreement between you and LotusPlayClub. We reserve the right to modify these terms at any time. Continued use of the platform constitutes acceptance of any modifications.

Key reminder: LotusPlayClub is a free social entertainment platform only. No real money is involved at any stage.

2. Social Casino Nature – No Real Money

LotusPlayClub is strictly a social casino entertainment platform. The following terms apply absolutely:

• All games on this platform use virtual coins only
• Virtual coins have no monetary value and cannot be exchanged for real money, goods, services, or prizes
• There are no deposits of real money on this platform
• There are no withdrawals on this platform
• There are no cash prizes or rewards of any real-world value
• Winning or losing virtual coins has no financial impact on users
• This platform does NOT constitute gambling under any definition
• This is a free-to-play social entertainment service only

Success in social casino games does not imply or guarantee future success at real-money gambling. The outcomes of social games do not reflect the outcomes of real-money casino games.

3. Eligibility – 18+ Only

You must be 18 years of age or older to access and use LotusPlayClub. By using this platform, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You are accessing this platform voluntarily for entertainment purposes
• You understand that no real money is involved
• You are not using the platform in any jurisdiction where such activity is prohibited

We reserve the right to restrict access to any user we reasonably believe to be under 18 years of age. If you are a parent or guardian and believe a minor has accessed this site, please contact us at supp@lotusplayclub.com immediately.

4. Virtual Coins

LotusPlayClub provides users with virtual coins for use in social games. The following terms govern virtual coins:

• Virtual coins are provided free of charge for entertainment purposes
• Virtual coins can be "refilled" for free when your balance runs low
• Virtual coins have absolutely no monetary value
• Virtual coins cannot be transferred, sold, or exchanged
• Virtual coins cannot be converted to real money or prizes
• Virtual coin balances are stored locally on your device and may be reset
• We reserve the right to modify, remove, or reset virtual coin balances at any time

5. User Conduct

By using LotusPlayClub, you agree not to:

• Misrepresent your age to gain access
• Attempt to exploit, hack, or manipulate game mechanics
• Use automated systems or bots to interact with the platform
• Transmit any harmful, unlawful, or objectionable content
• Attempt to interfere with platform functionality or security
• Use the platform in any way that could damage our reputation
• Misuse contact forms for spam or unsolicited communications

Violation of these terms may result in immediate restriction of access to the platform.

6. Intellectual Property

All content on LotusPlayClub — including but not limited to text, graphics, logos, game designs, animations, and code — is the intellectual property of LotusPlayClub and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without express written permission from LotusPlayClub.

7. Privacy Policy

LotusPlayClub is committed to protecting your privacy in compliance with India's Digital Personal Data Protection Act (DPDP), 2023.

Data We Collect:

• Information you voluntarily provide via the contact form (name, email)
• Browser session data (age verification status) stored in sessionStorage
• Virtual coin balance stored in your browser's localStorage
• Standard server access logs (IP address, browser type, pages visited)

How We Use Data:

• To respond to your enquiries and provide support
• To improve platform functionality and user experience
• To ensure platform security and detect fraudulent activity

Data Sharing: We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not use third-party advertising trackers.

Your Rights: Under the DPDP Act 2023, you have the right to access, correct, and request deletion of your personal data. Contact us at supp@lotusplayclub.com.

Data Retention: Contact form submissions are retained for 90 days. All other data is managed locally in your browser and you can clear it anytime.

8. Cookie Policy

LotusPlayClub uses minimal browser storage to improve your experience:

• sessionStorage: Stores your age verification status for the current browser session only. Cleared when you close the browser tab.
• localStorage: Stores your virtual coin balance. You can clear this in your browser settings at any time.

We do NOT use tracking cookies, advertising cookies, or third-party analytics cookies. We do not use Google Analytics or similar tracking tools. Your browsing on LotusPlayClub is not tracked across other websites.

9. Disclaimer of Warranties

LotusPlayClub is provided on an "as is" and "as available" basis for entertainment purposes only. We make no warranties, expressed or implied, regarding:

• The accuracy or completeness of game outcomes
• Uninterrupted or error-free platform operation
• The fitness of the platform for any particular purpose

Social casino games do not represent real gambling. Virtual coins, wins, and losses have no real-world value or implications. Past performance in social casino games does not indicate or predict performance in real-money gambling.

LotusPlayClub is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, specifically the Information Technology Act, 2000 and its amendments, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

LotusPlayClub operates as a social entertainment platform and does not conduct real money gambling. Our activities are consistent with the legal framework for free social gaming entertainment in India.

11. Contact Information

For any questions regarding these Terms, Privacy Policy, or any other enquiries:

• Email: supp@lotusplayclub.com
• Location: Mumbai, Maharashtra, India
• Support Hours: Monday–Friday, 10:00 AM – 7:00 PM IST
• Responsible Gaming (India): iCall – 9152987821